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Internet Person-to-Person Payments
November 1999 : OBR54
Online Banking needs a killer app to fuel growth. Person-to-Person payments involve not only the sender but the receiver – as long as that person is online, they become a customer in order to receive the payment. Seems like more incentive than usual. And, if it works, nothing...[more]
2000 Planning
September 1999 : OBR52
Will this be the big year? WingspanBank fired the first shot with a goal of one million accounts. We’ve updated the strategy matrix to support your planning efforts—along with some ""quick hits"" to increase web traffic before the end of 1999. Content • Effective planning • Conference calendar...[more]
Virtual Checking Accounts
July 1999 : OBR50&51
Will virtual checking combined with a credit card be able to gain control of the payments process while leaving the messy and largely unprofitable paper and branch-based checking services to the existing players? Contents • If you build it, will they come? • 13 reasons to focus on...[more]
Banking the Online Investor
June 1999 : OBR49
The bank’s share of assets in the model portfolio continue to decline, but there is more to solving the problem than just adding a quick-fix brokerage element. Content • Chasing retail investments online • Get core products going first • Look for unmet customer needs • Take the...[more]
Security Concerns as a Marketing Tool
May 1999 : OBR48
Security products and strategies can boost shareholder value when you address your customers’ fear, uncertainty, and doubt about doing business on the Web. Content • Making eCommerce Safe (Enough) • Building a Trustworthy Brand • Making Security a ""Product"" • Passwords • Innovators: VeriSign helps build online trust...[more]
Activation and Usage
April 1999 : OBR47
Are you signing up significant numbers of customers for online service, but the number of actual active users is lagging? This month’s issue provides ideas you need to convert signers to users. Content • Return on Time Invested • Account Activation • Creating a Good First Impression •...[more]
E-Billing & Payments (part 2)
March 1999 : OBR46
What you really need from Web users are their loan balances, and bill payment can help you get them. We will guide you through E-billing business models and pricing strategies. Content • E-Billing • Participants • Business models • Loan acquisition tool • Pricing strategies • Net-Only Bank...[more]
E-Billing and Payments (part 1)
January 1999 : OBR45
As the stock market rewards companies that show rapid growth on the Net, bill payment and banking are relatively untapped sources of traffic. And while bankers were looking over their shoulders at Microsoft, it’s the portals who may seize the opportunity. Contents • Building Consumer Trust Online •...[more]
Ecommerce Crosses the Chasm
December 1998 : OBR44
1998 appears to have been the year that eCommerce crossed the chasm from niche appeal to mass-market acceptance. When will online banking make the move? Content • 1998 in Review • Top 10 Milestones for 1998 • Top 20 Innovators for 1998 • Review and Update our Products...[more]
Net Lending 3.0
December 1998 : OBR43
The Net has become an accepted way to purchase a credit card in the last six months. In just 12 months, more people have applied for a credit card online than have used online banking in the past 15 years. It’s a turning point to notice. Contents •...[more]
Interactive Business Banking (part 2)
October 1998 : OBR42
The Internet will become the platform for all types of business activities, from shipping to order entry to accounting. The economic advantages will be dramatic. Contents • The Business Case • One Community Bank's Reasons • Vendors Release Small Biz Platforms • Product of the Month: Turnkey eCommerce...[more]
Interactive Business Banking (part 1)
September 1998 : OBR41
Intuit may want your customers, but there are several ways to play in this game. Contents • Digital Business Banking • One Business's Dream Service • One Business's Wish List • Virtual • Innovations: HotOffice virtual office • QuickBooks 6.0 Boosts Net Integration • Product of the...[more]