The Future of Digital Lending 2020

The COVID-19 pandemic forced financial institutions to rethink credit platforms. This report discusses the ‘smart engines’ and technologies needed across the entire credit value chain.

The New World of Financial Marketing

Marketing budgets cut and increased consumer expectations require financial institutions to leverage new technologies to deliver 1:1 marketing, at scale, across all channels. This report covers the post-pandemic reality.

Data and Analytics to Improve Digital CX

Using preferences and behaviors to create seamless customer journeys is expected by today’s consumer. This report shows the importance of high quality data that is accurate and consistent with the ability to be leveraged across channels.

Who Reads The Digital Banking Report?

Banking and credit union executives and solution providers at more than 300 companies worldwide use our insights to keep pace with digital transformation in financial services.


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These reports provide the most comprehensive analysis of trends in the financial services industry. Interviews with hundreds of industry leaders and influencers are combined with in-depth analysis, charts and case studies for the most relevant, up-to-date understanding of the market.

Meet Jim Marous

Recognized as one of the most influential people in banking and a top 5 global influencer, Jim Marous is the owner and publisher of the Digital Banking Report and co-publisher of The Financial Brand.