Guide to Digital Lending

The biggest frustrations consumers have with the borrowing process is the paperwork, the transparency of the process and the time it takes to... [more/order]

2018 Retail Banking Trends and Predictions

The most referenced future trends research study in the banking industry, including insights from more than 100 industry leaders and global financial institution... [more/order]

Digital Payments and Mobile Wallets

Research into mobile wallet and P2P payment strategies, opportunities and challenges for financial institutions worldwide. Includes industry influencer interviews and case studies.

Innovation in Retail Banking 2017

An analysis of the global state of innovation in the banking industry, covering commitment to innovation, the innovation process, focus of innovation strategies,... [more/order]

Artificial Intelligence in Banking

A global analysis of the state of artificial intelligence deployment in the banking industry, covering key AI functionalities, challenges, future trends and opportunities.

2017 Account Opening and Onboarding

Our annual benchmarking research study of the current new account opening and onboarding processes done by banks and credit unions worldwide, including creative examples.


Banking + Fintech: A Collaboration for Growth

In-depth research into how open banking and fintech partnerships are impacting the retail banking ecosystem worldwide. Analysis of opportunities and challenges of Banking as a Platform (BaaP).

2018 Guide to Financial Marketing

Annual survey-based update on the key trends shaping bank and credit union marketing objectives, challenges, investments and channel use globally.

Power of Personalization in Banking 2018

Global research into how financial institutions are leveraging consumer insight, advanced analytics and digital technologies to deliver a personalized customer experience.

Who Reads The Digital Banking Report?

Banking and credit union executives and solution providers at more than 300 companies worldwide use our insights to keep pace with digital transformation in financial services.


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Download a Free Copy of the 2016 Retail Banking Trends and Predictions report

This 82-page report provides the most comprehensive analysis of 2016 trends in the financial services industry. Interviews with 100 industry leaders and influencers were combined with in-depth analysis, charts and case studies around each trend. This report is updated each year.

Meet Jim Marous

Recognized as one of the most influential people in banking and a top 5 global influencer, Jim Marous is the owner and publisher of the Digital Banking Report and co-publisher of The Financial Brand.