2019 Financial Marketing Trends
Get a perspective of where financial services marketing is today including goals, strategies, channels used,...[more/order]
Artificial Intelligence for an Improved CX
How financial institutions worldwide are leveraging advanced analytics and leveraging new operating models to deliver...[more/order]
2019 Retail Banking Trends and Predictions
Insights on future trends in banking from industry leaders as well as research results from...[more/order]
Innovation in Retail Banking 2018
The 10th annual Innovation in Retail Banking report provides a look back over the past...[more/order]
Humanizing the Digital Banking Experience
How banking organizations can move beyond generating great insights to delivering exceptional emotional experiences. Case...[more/order]
Digital Banking Customer Engagement
Never before has the importance of building customer engagement been more important. This report provides insight as to how engagement is built offline and online.
2019 Digital Lending Review
Building a digital lending platform is imperative for loan growth in the future. This report outlines how financial institutions are delivering digital lending experiences globally.
2019 Financial Marketing Trends Report
Get a perspective of where financial services marketing is today including goals, strategies, channels used, products promoted and challenges to success. The most comprehensive global research in the financial marketing industry.
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Banking and credit union executives and solution providers at more than 300 companies worldwide use our insights to keep pace with digital transformation in financial services.
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These reports provide the most comprehensive analysis of trends in the financial services industry. Interviews with hundreds of industry leaders and influencers are combined with in-depth analysis, charts and case studies for the most relevant, up-to-date understanding of the market.
Meet Jim Marous
Recognized as one of the most influential people in banking and a top 5 global influencer, Jim Marous is the owner and publisher of the Digital Banking Report and co-publisher of The Financial Brand.