Artificial Intelligence in Banking

A global analysis of the state of artificial intelligence deployment in the banking industry, covering key AI functionalities, challenges, future trends and opportunities.

2017 Account Opening and Onboarding

Our annual benchmarking research study of the current new account opening and onboarding processes done by banks and credit unions worldwide, including creative examples.

2017 Financial Marketing Trends

Annual survey-based update on the key trends shaping bank and credit union marketing objectives and investments globally.

The Challenger Bank Battlefield

Analysis of the global fintech and challenger bank ecosystem with key executive interviews and over 30 start-up company snapshots.

Improving the Customer Experience in Banking

The results from an industry survey on the current prognosis and future potential of customer experience in banking worldwide.

2017 Retail Banking Trends and Predictions

Insights from 100 industry leaders as well as research results from over 800 organizations worldwide.


Innovation in Retail Banking

The ninth annual Innovation in Retail Banking report sponsored by Efma and Infosys Finacle focusing on new digital technologies.

Opportunities in Mobile Payments

Results of our Digital Payments Survey of financial institutions on their progress in offering mobile payment, digital wallets and P2P capabilities.

The Best of Mobile Banking Apps

Review of the best mobile banking applications and functionalities in the banking industry, that help acquire, engage, educate, cross-sell and retain customers.

Who Reads The Digital Banking Report?

Banking and credit union executives and solution providers at more than 300 companies worldwide use our insights to keep pace with digital transformation in financial services.


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Download a Free Copy of the 2016 Retail Banking Trends and Predictions report

This 82-page report provides the most comprehensive analysis of 2016 trends in the financial services industry. Interviews with 100 industry leaders and influencers were combined with in-depth analysis, charts and case studies around each trend. This report is updated each year.

Meet Jim Marous

Recognized as one of the most influential people in banking and a top 5 global influencer, Jim Marous is the owner and publisher of the Digital Banking Report and co-publisher of The Financial Brand.