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Online & Mobile Banking Forecast
January 2009
In this report, we look at online banking and bill pay usage in the United States, both past (back to 1994), present, and future (through 2017). Year-by-year projection are provided for the following online products and services: • Checking/deposit account access • Peer-to-peer lending (P2P) • Mobile access...[more]
Growing Deposits in the Digital Age
December 2008
This report focuses on the key driver for health and profitability in 2009 and beyond: retail deposits. Specifically, how the online channel can be used to boost the results of your deposit marketing and sales efforts. Guest author Jeffry Pilcher, a branding and marketing guru who recently launched...[more]
2009 Planning Guide for Online & Mobile Banking
October 2008
Our fourteenth annual Planning Guide is packed with more than 1000 brainstorm-inducing ideas, tactics, and tips you can use to improve the effectiveness and profitability of your online initiatives. The information is organized by product within the two major retail banking segments: consumers and small/microbusinesses. To help navigate...[more]
New Techniques for Secure Online Finance
September 2008
In this report, we look at three promising new ways to improve actual and perceived security for online banking login and communications: • Securing browser communications (keyboard encryption): - Rapport by Trusteer • Securing the entire browser (sandboxing): - SafeCentral by Authentium • Mobile alerts and one-time passwords...[more]
New Models for Lead Generation
July 2008
In this report, we look at four new models for generating leads and new business online: • Auctions: Regular and reverse • Community-based financial deal finders • Product placement in personal finance tools • Specialty financial search[more]
Online Investing Communities
May 2008
In this report, we look at how investment companies and financial institutions can use social media tools to create “online investment communities” where users interact with each other and/or professional investment advisors in a web-based community. In our research we identified 54 North American companies involved in this...[more]
Searching for Customers 3.0
March 2008
In this report, we look at how financial institutions can use search marketing tools to attract new customers: • Impact of social media and blogging on search results • Leveraging local search and mapping • Supporting offline campaigns with search marketing • Selecting the optimum financial and brand...[more]
Online Banking & Bill Pay Forecast
January 2008
In this report, we look at online banking and bill pay usage in the United States, both past (back to 1994), present, and future (through 2017). Year-by-year projection are provided for the following online products and services: • Checking/deposit account access • Mobile access • Loan/credit card access...[more]
Person-to-Person Lending 2.0
December 2007
Person-to-person lending is the perfect product for the Web 2.0-social-networked consumer. Why, then, has growth been relatively slow compared to other networked services? Because it’s a difficult business. Not only are P2P lenders competing with 20,000 other financial institutions for good borrowers, the are up against thousands of...[more]
2008 Online Banking Planning Guide
October 2007
Our thirteenth annual Planning Guide is packed with more than 1000 brainstorm-inducing ideas, tactics, and tips you can use to improve the effectiveness and profitability of your online initiatives. The information is organized by product within the two major retail banking segments: consumers and small/microbusinesses. With fee revenue,...[more]
Credit Monitoring Services
August 2007
Financial fraud and identity theft have had a great run in the media during the past five years. While the hysteria has subsided a bit, security remains top of mind with consumers around the world. Worldwide, tens of millions of users have been victimized by financial fraud. Much...[more]
Social Personal Finance
June 2007
The rise of social networking could have a profound effect on banking and personal finance. As companies combine massive databases of financial transactions with the “collective intelligence” of a networked customer base, interesting things can happen. Because money and spending are topics that weigh on peoples’ minds every...[more]
