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The Best New Products from FinovateSpring 2012
May 2012
During the second week of May,1,200 fintech execs gathered in San Francisco for the fifth annual FinovateSpring. This report is a summary of what they learned.[more]
Delivering that Secure Feeling
April 2012
In this report, we look at the opportunities for banks to bundle a series of security features into a fee-based package account. While financial institution must be careful not to appear to be charging for “normal” security protections, there is a market for customers who value extra peace...[more]
Banking in Facebook
February 2012
In this report we look at the banking opportunities in Facebook. While the social network is more about friendship that commerce, Facebook, especially post-IPO, will increasingly be looking to marry those two activities. And banks will want to jump on board, either now or in the very near...[more]
Online & Mobile Banking Forecast
January 2012
In this report, we look at online/mobile banking and bill pay usage in the United States, both past (back to 1994), present, and future (through 2021). Year-by-year projection are provided for the following online products and services: • Checking/deposit account access • Peer-to-peer (P2P) lending • Mobile access...[more]
Selling Insurance Online (Banking Edition)
December 2011
Few banks have really pushed insurance at the retail level. Those that do can turn it into a significant revenue generator. For example, insurance revenues at the 50 best bank holding companies in this category saw an average of about 40% of their non-interest income come from insurance....[more]
True Virtual Banking Has Arrived
October 2011
Since the 1990s, the term virtual bank has been used to describe financial institutions operating predominantly online. However, most of the upstarts were not full-service banks, but specialists such as ING Direct or Emigrant Direct, using the Internet to gather high-rate deposits. But at this year’s Finovate, we...[more]
2012 Guide to Online & Mobile Banking Products, Pricing & Strategy
August 2011
Our 17th annual Remote Banking Planning Guide is packed with more than 1,000 brainstorm-inducing ideas, tactics, and tips you can use to improve the effectiveness and profitability of your online initiatives. The information is organized by product within the two major retail banking segments: consumers and small/microbusinesses. To...[more]
Family Banking: Tweens, Teens & their Parents
July 2011
In this report, we look at ways to develop online/mobile banking and card-based services for the youth market, which numbers more than 100 million in the U.S. alone. Banks typically get serious about younger consumers when they are college-bound and expected to walk into a branch near campus...[more]
Creating Subscription-Fee-Based Online & Mobile Services
May 2011
In this report, we look at ways to develop subscription-based services delivered primarily through online and mobile banking. After a decade-lone free ride, it’s time for banks to deliver, and consumers to pay for, value-added online services. We are not suggesting banks charge for straight-forward data access, that...[more]
Delivering “Live Help” Online
April 2011
In this report, we look at a nearly decade-old technology, live chat and click-to-call, that are getting more usage as online retailers become more sophisticated. And as consumers become far more accustomed to interacting via typing instead of talking, it will be second nature to chat online with...[more]
Merchant-Funded Rewards Programs
February 2011
In this report, we look at new models for debit and credit card rewards programs. The old model, where banks paid airlines and merchants dearly for goods and services to give to customers, has been turned on its head. Customers still get valuable rewards, predominately in cash, an...[more]
Online & Mobile Banking Forecast
January 2011
In this report, we look at online/mobile banking and bill pay usage in the United States, both past (back to 1994), present, and future (through 2020). Year-by-year projection are provided for the following online products and services: • Checking/deposit account access • Peer-to-peer (P2P) lending • Mobile access...[more]
