The Power of Personalization in Banking 2018

A global study of how financial institutions globally are using digital technology and data analytics to personalize the consumer experience.

Digital Customer Acquisition and Engagement

A review of the digital strategies and tactics used by financial institutions worldwide to acquire, onboard, engage and cross-sell new customers.

Humanizing the Digital Experience in Banking

How banking organizations can move beyond generating great insights to delivering exceptional emotional experiences. Case studies and strategies used by financial services organization globally.

Who Reads The Digital Banking Report?

Banking and credit union executives and solution providers at more than 300 companies worldwide use our insights to keep pace with digital transformation in financial services.


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These reports provide the most comprehensive analysis of trends in the financial services industry. Interviews with hundreds of industry leaders and influencers are combined with in-depth analysis, charts and case studies for the most relevant, up-to-date understanding of the market.

Meet Jim Marous

Recognized as one of the most influential people in banking and a top 5 global influencer, Jim Marous is the owner and publisher of the Digital Banking Report and co-publisher of The Financial Brand.