Online & Mobile Banking Forecast

Current, future and historical usage: 1994 to 2020

Jim Bruene

January 2011

: OBR 188



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In this report, we look at online/mobile banking and bill pay usage in the United States, both past (back to 1994), present, and future (through 2020). Year-by-year projection are provided for the following online products and services:
• Checking/deposit account access
• Peer-to-peer (P2P) lending
• Mobile access
• Loan/credit card access
• Account aggregation
• Pay-anyone bill pay
• Direct bill pay
• Person-to-person (P2P) payments

Also, in this report we look at:
• Mobile banking forecast for 2025
• The top 10 developments in 2010
• The top 43 online banking innovations of all-time including five new entrants
• Recap of the top 10 by year since 1996

Online & Mobile Banking Forecast


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