The Power of Primacy

Discover how retail banks can gain a competitive edge by mastering the art of transforming account openings into loyal, engaged customer relationships marked by primacy.

Retail Banking Trends and Priorities 2023

Customer expectations, technological advances and the competitive marketplace are changing faster than ever. The only way to keep pace with change is to make your firm future-ready. This report will help you plan and execute at speed and scale.

Best Practices for Successful Digital Account Opening

The speed of new account opening has the biggest impact on the number of new accounts that financial institutions open every month. This report digs into how to reduce new account opening times below 5 minutes.

Open Banking and Embedded Finance

How Open Banking provides new business models for banks, new partnership opportunities for fintech firms, and new experiences for customers worldwide.

Retail Banking Trends and Priorities

The entire banking industry was disrupted by the pandemic in early 2020. This report provides a look at the trends and predictions that will guide the industry into 2021 and beyond.

New Customer Onboarding White Paper

With consumers opening the majority of new accounts without entering a branch, the importance of digital onboarding has never been more important. This report provides the foundation for a successful onboarding program.

Innovation in Retail Banking 2020

This research reflects the significant changes in retail banking innovation and the impact on digital banking transformation as a result of the pandemic.

Digital Lending and Account Opening

The COVID-19 pandemic forced financial institutions to rethink credit platforms. This report discusses the ‘smart engines’ and technologies needed across the entire credit value chain.