Open Banking and Embedded Finance

How Open Banking provides new business models for banks, new partnership opportunities for fintech firms, and new experiences for customers worldwide.

Retail Banking Trends and Priorities

The entire banking industry was disrupted by the pandemic in early 2020. This report provides a look at the trends and predictions that will guide the industry into 2021 and beyond.

New Customer Onboarding White Paper

With consumers opening the majority of new accounts without entering a branch, the importance of digital onboarding has never been more important. This report provides the foundation for a successful onboarding program.

Innovation in Retail Banking 2020

This research reflects the significant changes in retail banking innovation and the impact on digital banking transformation as a result of the pandemic.

Digital Lending and Account Opening

The COVID-19 pandemic forced financial institutions to rethink credit platforms. This report discusses the ‘smart engines’ and technologies needed across the entire credit value chain.

State of Financial Marketing

Marketing budgets cut and increased consumer expectations require financial institutions to leverage new technologies to deliver 1:1 marketing, at scale, across all channels. This report covers the post-pandemic reality.

The Future of Work in Banking

In an instant, the future of work in banking was disrupted by COVID-19. This report covers all aspects of the new world of work in a post COVIS-19 environment.

Digital Banking Customer Engagement

Never before has the importance of building customer engagement been more important. This report provides insight as to how engagement is built offline and online.